Question 1

How far in advance do I need to book?

Accepted Answer

Bookings can be made starting from 30 minutes ahead, up to 30 days in advance. For special events such as weddings or winery tours please contact us so we can assign the right vehicle and driver.

Question 2

What types of vehicles do you offer?

Accepted Answer

We offer Premium Sedan (Lexus ES 300h), Business Sedan, Premium People Mover (Kia Carnival/Mercedes V-Class), and Business People Mover for up to 8 passengers.

Question 3

How is the fare calculated?

Accepted Answer

Our fares are calculated using distance-based tiered pricing. Longer trips get better per-kilometer rates. The fare is calculated based on the total distance of your journey, with a minimum fare applied for shorter trips.

Question 4

What payment methods do you accept?

Accepted Answer

We accept all major credit cards through our secure payment system powered by Square. You can choose to pay immediately or receive a payment link via email to pay later.

Question 5

What if my flight is delayed?

Accepted Answer

For airport transfers, we monitor your flight status and adjust pickup times accordingly. Our drivers will wait up to 60 minutes after your flight lands at no extra charge.

Frequently Asked Questions

Booking & Reservations

Pricing & Payments

Vehicles & Services

Safety & Support

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